Policies & Sweet Advice
Made to Order
All of our cakes are made to order and are individual to each customer. If you would like a quote on a cake based on your desired servings please call or email the store.
Timing is Everything
To better serve you please allow for advance notice on your order. One week is ok, Two weeks is GREAT, two days makes us very sad. We will always try to accommodate but cannot guarantee any order without advance notice. We look forward to your continued support and loyalty and thank you for your understanding!
Sugar Kneads Policies & Sweet Advice
- A 50% non-refundable deposit is required to place all orders. No exceptions will be made.
- We accept Cash, Visa, MC & Discover.
- Please be sure to advise us if you are scheduling to pick up your cake more than 24 hours before your event.
- Please plan your pick up responsibly, having a large enough space for your cake, not planning errands with the cake in the car.
- Please be aware most of our custom cakes do not fit in standard size cake boxes so your cake may come without a lid. This is perfectly fine to travel with and will not affect your cakes freshness.
- Please choose your pick-up timely wisely as we work on a tight schedule and cannot accommodate early pickups.
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