The Sugar Commandments

Featuring photos of our Cupcake Girls!

Please know these were created in good fun, things we laugh about and share in our kitchen!  None of these were created to be hateful or insulting, so keep calm & have a cupcake!!  We hope you enjoy them and share them with your co-workers and friends!  We would love to hear some of yours!  The best one related to your job wins a free cake for the office to enjoy.  Simply email them with your contact information using our contact page.   Good Luck!

• One shall not expect us to be mind readers, please be specific if you have a specific idea in mind.
• There shall be no last minute custom orders!  If you call the day of or day before you shall take what we can give you, no more, no less.
• One shall not come in with pictures of $500.00 dollar cakes and a limited budget and then be angry with us because you have expensive taste.
• Thou shall not call the store repeatedly and hang up on the voice mail in order to get us to answer the phone, we open at 10:00 and we will not answer the phone before 10 no matter how many times you call.  If we are open and you get the voice mail we are busy, not watching TV.  Please leave a message and we will call you back as soon as we can.
• One shall not ask our staff if something is good, of course it’s good or we wouldn’t sell it.  If one still insists on asking don’t be surprised when you are told “no everything sucks here”.
• One shall not call our store and ask if we make cakes, “ya know like birthday cakes”.  If one insists on asking don’t be surprised when someone tells you “no we make shoes here”.
• Thou shall not leave unhappy!  If you are not happy with your cake/order DON’T LEAVE WITH IT.  Calling us angry from home doesn’t help anyone!  We can adjust & change almost anything in record time, please give us the opportunity to do so.
• One shall realize nothing is free… except our sarcasm, smiles and friendly demeanor.
• Thou shall realize that prices are subject to change without notification or apologies.
• One shall realize we are not Publix, Wal-Mart, Kroger, Ingles or Sam’s Club; we do not care how much their cakes are.
• One shall be charged an aggravation fee if it takes you 45 minutes and 50 questions to order Suzy’s sheet cake.  If you’re not sure what will look good, let us help you design something great!
• One shall call our store prepared most important is… how many people you will need to feed, by the way “not that many” or “just my family” is not the correct response to this question.
• ALL OF OUR FOOD IS MADE TO ORDERand one shall realize it takes time to do so.  If we are slammed we may not be able to take your order.
• One shall not be mean or an idiot.  We operate by the same principle that the customer is ALMOST always right.  Sometimes we can be jerks and make mistakes.   But just like I always tell my kids it’s not the mistake but how you recover that counts.
• One shall not send your husband, sister or nephew to pick up your cake if they cannot be trusted to do so.  Driving like Mario Andretti is not conducive to the happiness of your cake and no, we will not fix it for free.
• Thou shall not go shopping and leave your dairy based product in your hot car, yes it will melt, and no, we will not replace it.
• One shall not freak out if you custom cake does not come with a box or lid.  We make custom cakes here, not custom boxes.
• There shall be NO CAKE FOR YOU if Tara says so.